Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
| map-marker North Kingstown, Rhode Island

The volume buttons on the phone case do not operate properly

Redbubble - The volume buttons on the phone case do not operate properly

The phone case is inoperative. When I tried a return they could not find my order.

There is no way to contact anyone at the company. I am stuck with a phone case that sucks!!

I am extremely disappointed with the company and will never buy anything again from this website. I feel they have taken my money and I got a phone case that doesnt work

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User's recommendation: Don’t shop at redbubble

Resolved
zayaer m

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Verified Reviewer

Resolved: Tee Shirt size is too big

Updated by user Aug 22, 2024

Company fixed the issue and I have been provided with apology. Straight away very good

Original review Jul 23, 2024

Hello, I bought a T-shirt but it's too big. I would like the same T-shirt in XL, please.

I do not have a return slip, etc.

Please assist. I purchased it through PayPal, with the email zayaermalik@***.com.

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Pros:
  • Like it
Cons:
  • No return info in pack

Preferred solution: the correct size in xl please

Candyce R Yqs

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Verified Reviewer

No email... No merchandise... Payment out of my bank account!

Redbubble - No email... No merchandise... Payment out of my bank account!

I never received an email with an order number to help track my order!

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Preferred solution: Deliver product or service ordered

Verylegit D

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Verified Reviewer

Refund on shirts

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They need to refund me as they did not send my shirts back out for redelivery, they have completely ignored all support calls

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Loss:
$80

Preferred solution: Full refund

Anna B Mkf

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Verified Buyer
|

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Verified Reviewer

Requesting return

Redbubble - Requesting return
Redbubble - Requesting return - Image 2

Hi, I'm having a problem submitting a return request. Every time I put in my email and order number, it tells me my information is wrong. I would like to return an item from my last order!

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Preferred solution: Full refund

David B Npg

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Verified Reviewer

My missing order issue has not been resolved

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I ordered two items near the end of June. I still haven't received them.

I raised an issue which they've closed because they said it's been delivered.

However, when I check the order on their website, it doesn't show that it's been delivered. When I use the bot, I get stuck in a loop and I can never get to talk to an agent.

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Preferred solution: Deliver product or service ordered

Anonymous
map-marker Casablanca, Casablanca

Issue with Phone Number Verification

Hello Redbubble Support Team,

I am encountering an issue with verifying my phone number while setting up my account on your website. When I enter my Moroccan number (+212) correctly, an error message appears indicating that the number is invalid, even though I am sure the number is correct and entered without spaces or additional symbols.

**Details of the issue:**

- **Phone Number:** +212 615****25.

- **Browser Used:** Google Chrome.

- **Operating System:** Android.

- **Error Message:** "An error has occurred.

Please check your number!"

I have tried using different browsers and devices, but the issue persists.

This is preventing me from completing the setup of my account and activating payment options.

I would appreciate your assistance in resolving this issue as soon as possible. If you need any additional information or further steps from my side, I am ready to provide them.

Thank you for your understanding and continued support.

Best regards,

Yassine

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Carl J Hpf

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Verified Reviewer

No email confirmation of order

Hello, I ordered an item yesterday and I have not received an email. On the website, it seems to be in limbo.

Order number 7032****. It's a gift for a baby shower at the end of the month, so I'm a bit worried about it.

Thanks for your help. Carl.

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Pros:
  • Mostly it great
Cons:
  • Hard to speak to a person

Preferred solution: Answer

Samson M Alu

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Verified Reviewer

Never received my entire order, impossible to contact

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I ordered a large lot of stickers, but I only received maybe five of those in the mail; the others seem to be completely lost in limbo. Every time I try to contact the company, I am met with an AI robot that cannot help me.

When I try to 'submit a request,' it tells me my order does not exist.

I am extremely frustrated and just want what I ordered. It wasn't a lot of money, but it's the fact that I paid for it, and they're just not giving it to me, and there is literally no way for me to contact anyone who isn't a robot.

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Loss:
$15

Preferred solution: Deliver product or service ordered

User's recommendation: Don't buy the stickers

Sofia T Idt

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Verified Reviewer

My order is late

Hi, In July, I ordered a baseball cap from Redbubble and it should have arrived on the 30th of July. I haven't received it yet, so it's around 14 days late.

I'm very worried because I have obviously already paid for it, and it was a present. In the tracking, my order is listed as 'shipped' but it hasn't arrived. What's happening? How can I find out if my order will arrive?

Please reply. Thank you.

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Loss:
$26

Preferred solution: Deliver product or service ordered

Robin T Jwj

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Verified Reviewer

Did not receive Order #5495****

Hello, I did not receive Order #5495****. The order details on Redbubble show that it was delivered on June 7, 2024, but I never did receive that delivery. I would greatly appreciate either a Redbubble voucher, refund, or replacement if you have one in stock.

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Preferred solution: Deliver product or service ordered

Xaisha A

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Verified Reviewer
| map-marker Weslaco, Texas

MISSING ORDERS

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Hey! I have two missing orders that have been missing for weeks!

Order #6940**** was said to arrive between June 19-25 and it's still referenced as 'Manufactured and shipped'. The other order that I am missing, Order #6949****, stated that it would arrive between June 26-July 2. This order has also been delayed.

Please send these missing orders to my address as soon as possible. Thank you, I appreciate your assistance.

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Resolved
PILAR G Cio

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Verified Buyer
|

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Verified Reviewer

Resolved: My T-shirt hasn't arrived and it has been a month since I ordered it

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Redbubble - My T-shirt hasn't arrived and it has been a month since I ordered it
Updated by user Apr 21, 2024

Company fixed the issue and I have been provided with apology. My T-shirt was eventually delivered.

Original review Mar 22, 2024
Unfortunately, in my opinion, Redbubble only cares about selling their products, but once they get people's money, they don't care about customer service or solving problems with the delivery of items. I can't believe they haven't contacted me after complaining via Pissed Consumer or when I complained answering their e-mail informing about the delivery date.

My T-shirt -a present- was supposed to arrive two weeks ago, on the 5th-7th of March, but it's 22nd of March and I haven't received it yet. On top of that, Redbubble doesn't bother about informing about the actual delivery date or any problems which may have happened with that.

In fact, the tracking number offers no updates and the Redbubble bot is useless. I really hope my T-shirt arrives in a few days, otherwise, I will seriously think about cancelling my order and asking for a full refund.
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Loss:
$26
Pros:
  • Very nice products
Cons:
  • Tracking number without updates
  • No customer service at all

Preferred solution: Deliver product or service ordered

User's recommendation: Don't buy anything from Redbubble

1 comment
Guest

"Contacted you" ? Over a $26 item ?

It cost them $2.

Your random gripe will not set the wheels of industry into motion. I wouldn't deal with some sight unseen clothing pusher named "Redbubble" just out of general principle.

Resolved
Paula G Ddl

Resolved: Order return No one answered the phone. Would not credit my new purchase in exchange for return/dissatisfaction

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Updated by user Jul 02, 2024

Company fixed the issue and I have been provided with apology.

Original review Jun 25, 2024

Bought 2 t-shirts and they were the wrong ones. Asked to return/refund and they would not.

View full review
Loss:
$50
Pros:
  • Interesting merchandise
Cons:
  • No refund of your money

Preferred solution: Full refund

User's recommendation: Do not use

Robert L Pte

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Verified Reviewer
| map-marker Union, New Jersey

Never received my item but I was charged for it including an extra $20.00 for expedited shipping

I order A Pete the Cat Backpack on 7/21 my card was charged on 7/22 I was supposed to receive it on 7/29 and I still have not received it on 8/3. The charge included expedited shipping of $20.00.

I never received a receipt via E Mail therefore I have NO order number.. I have sent them E Mail messages, tried calling them on 3 different phone numbers of which none are any good!! So today I contacted my credit card company for a refund.

($62.00) They are looking into the transaction. I have been receiving E Mail every day from Red Bubble advertising their products but no mention of my order!!!

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User's recommendation: Be sure to get a receipt right after you order. If not stop payment on the credit card transaction..