Redbubble
Reviews and Complaints
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer | North Kingstown, Rhode IslandThe volume buttons on the phone case do not operate properly
The phone case is inoperative. When I tried a return they could not find my order.
There is no way to contact anyone at the company. I am stuck with a phone case that sucks!!
I am extremely disappointed with the company and will never buy anything again from this website. I feel they have taken my money and I got a phone case that doesnt work
User's recommendation: Don’t shop at redbubble
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: Tee Shirt size is too big
Company fixed the issue and I have been provided with apology. Straight away very good
Hello, I bought a T-shirt but it's too big. I would like the same T-shirt in XL, please.
I do not have a return slip, etc.
Please assist. I purchased it through PayPal, with the email zayaermalik@***.com.
- Like it
- No return info in pack
Preferred solution: the correct size in xl please
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo email... No merchandise... Payment out of my bank account!
I never received an email with an order number to help track my order!
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Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRefund on shirts
They need to refund me as they did not send my shirts back out for redelivery, they have completely ignored all support calls
Preferred solution: Full refund
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerRequesting return
Hi, I'm having a problem submitting a return request. Every time I put in my email and order number, it tells me my information is wrong. I would like to return an item from my last order!
Preferred solution: Full refund
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy missing order issue has not been resolved
I ordered two items near the end of June. I still haven't received them.
I raised an issue which they've closed because they said it's been delivered.
However, when I check the order on their website, it doesn't show that it's been delivered. When I use the bot, I get stuck in a loop and I can never get to talk to an agent.
Preferred solution: Deliver product or service ordered
Issue with Phone Number Verification
Hello Redbubble Support Team,
I am encountering an issue with verifying my phone number while setting up my account on your website. When I enter my Moroccan number (+212) correctly, an error message appears indicating that the number is invalid, even though I am sure the number is correct and entered without spaces or additional symbols.
**Details of the issue:**
- **Phone Number:** +212 615****25.
- **Browser Used:** Google Chrome.
- **Operating System:** Android.
- **Error Message:** "An error has occurred.
Please check your number!"
I have tried using different browsers and devices, but the issue persists.
This is preventing me from completing the setup of my account and activating payment options.
I would appreciate your assistance in resolving this issue as soon as possible. If you need any additional information or further steps from my side, I am ready to provide them.
Thank you for your understanding and continued support.
Best regards,
Yassine
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNo email confirmation of order
Hello, I ordered an item yesterday and I have not received an email. On the website, it seems to be in limbo.
Order number 7032****. It's a gift for a baby shower at the end of the month, so I'm a bit worried about it.
Thanks for your help. Carl.
- Mostly it great
- Hard to speak to a person
Preferred solution: Answer
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerNever received my entire order, impossible to contact
I ordered a large lot of stickers, but I only received maybe five of those in the mail; the others seem to be completely lost in limbo. Every time I try to contact the company, I am met with an AI robot that cannot help me.
When I try to 'submit a request,' it tells me my order does not exist.
I am extremely frustrated and just want what I ordered. It wasn't a lot of money, but it's the fact that I paid for it, and they're just not giving it to me, and there is literally no way for me to contact anyone who isn't a robot.
Preferred solution: Deliver product or service ordered
User's recommendation: Don't buy the stickers
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerMy order is late
Hi, In July, I ordered a baseball cap from Redbubble and it should have arrived on the 30th of July. I haven't received it yet, so it's around 14 days late.
I'm very worried because I have obviously already paid for it, and it was a present. In the tracking, my order is listed as 'shipped' but it hasn't arrived. What's happening? How can I find out if my order will arrive?
Please reply. Thank you.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerDid not receive Order #5495****
Hello, I did not receive Order #5495****. The order details on Redbubble show that it was delivered on June 7, 2024, but I never did receive that delivery. I would greatly appreciate either a Redbubble voucher, refund, or replacement if you have one in stock.
Preferred solution: Deliver product or service ordered
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Weslaco, TexasMISSING ORDERS
Hey! I have two missing orders that have been missing for weeks!
Order #6940**** was said to arrive between June 19-25 and it's still referenced as 'Manufactured and shipped'. The other order that I am missing, Order #6949****, stated that it would arrive between June 26-July 2. This order has also been delayed.
Please send these missing orders to my address as soon as possible. Thank you, I appreciate your assistance.
This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ
Verified Buyer |This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified ReviewerResolved: My T-shirt hasn't arrived and it has been a month since I ordered it
Company fixed the issue and I have been provided with apology. My T-shirt was eventually delivered.
My T-shirt -a present- was supposed to arrive two weeks ago, on the 5th-7th of March, but it's 22nd of March and I haven't received it yet. On top of that, Redbubble doesn't bother about informing about the actual delivery date or any problems which may have happened with that.
In fact, the tracking number offers no updates and the Redbubble bot is useless. I really hope my T-shirt arrives in a few days, otherwise, I will seriously think about cancelling my order and asking for a full refund.
- Very nice products
- Tracking number without updates
- No customer service at all
Preferred solution: Deliver product or service ordered
User's recommendation: Don't buy anything from Redbubble
Resolved: Order return No one answered the phone. Would not credit my new purchase in exchange for return/dissatisfaction
Company fixed the issue and I have been provided with apology.
Bought 2 t-shirts and they were the wrong ones. Asked to return/refund and they would not.
- Interesting merchandise
- No refund of your money
Preferred solution: Full refund
User's recommendation: Do not use
This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ
Verified Reviewer | Union, New JerseyNever received my item but I was charged for it including an extra $20.00 for expedited shipping
I order A Pete the Cat Backpack on 7/21 my card was charged on 7/22 I was supposed to receive it on 7/29 and I still have not received it on 8/3. The charge included expedited shipping of $20.00.
I never received a receipt via E Mail therefore I have NO order number.. I have sent them E Mail messages, tried calling them on 3 different phone numbers of which none are any good!! So today I contacted my credit card company for a refund.
($62.00) They are looking into the transaction. I have been receiving E Mail every day from Red Bubble advertising their products but no mention of my order!!!
User's recommendation: Be sure to get a receipt right after you order. If not stop payment on the credit card transaction..
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"Contacted you" ? Over a $26 item ?
It cost them $2.
Your random gripe will not set the wheels of industry into motion. I wouldn't deal with some sight unseen clothing pusher named "Redbubble" just out of general principle.